Introduction
This Privacy Policy explains how Shire Smiles (“we”, “us” or “our”) collects, uses, and discloses your personal information when you visit our website (“Site”).
Who we are
We are an independent dental practice located in Australia.
Our business details:
Business name: Shire Smiles
Address: Suite 1/46-48 Urunga Parade, Miranda, NSW 2228, Australia.
Phone number: 02 9055 5477
Email address: hello@shiresmiles.com.au
Our website address is: https://shiresmiles.com.au
What information do we collect?
We collect limited personal information through our website:
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, maps, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Form submissions
Users may submit enquiry forms to the business via the site. In such cases, user data, including contact name, phone number and email, will be captured to ensure the business can communicate with the user.
Additional user data will be passed through an external spam detection service.
These details will be used for the purpose of responding to user enquiries.
How do we use your information?
We use your information to:
External Booking Platform
For booking appointments, our website links to an external booking platform, Dentally. This booking platform is part of our practice’s internal software, licensed from Dentally. We do not collect or store any appointment-related information directly through our website. Please refer to the privacy policy of the external booking platform for information on how they collect and use your data.
Information about Dentally’s privacy and security can be found at the following:
https://www.dentally.com/en-au/privacy-policy
https://www.dentally.com/en-gb/security
This site uses Google Analytics in order to track user behaviour while on the website. This data is managed according to Google’s privacy policy. For more information see: https://policies.google.com/privacy?hl=en
Disclosure of Information
We may disclose your information to third-party service providers who assist us with website operation and maintenance. We will only share the information necessary for them to perform their services.
Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website is 100% secure.
What rights you have over your data
If you have submitted an enquiry to this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. We will endeavour to respond to all reasonable requests within 60 days.
Cookies
We use cookies to collect information about your browsing activity on our website. You can manage your cookie preferences through your web browser settings.
Changes to this Policy
We may update this policy from time to time. The latest version will be available on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [your email address].
Remember to replace the bracketed information with your specific details.
Note: This is a sample and may not cover all aspects of your website’s data collection. Consider consulting with a lawyer to ensure your policy is fully compliant.
Monday
9am-5.30pm
Tuesday
9am-5.30pm
Wednesday
9am-5.30pm
Thursday
9am-7pm
Friday
8am-4pm
Saturday
8am-1pm
(By appointment only)
Our phones are online from 7am til close. After hours messages will be responded to when possible.
